Microsoft Plans To End Dynamics AX Support Soon – What Should Organizations Do?

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MS Dynamics AX is one of the most widely adopted ERP systems and trusted by medium and large-size organizations to ensure seamless collaboration amongst different teams such as supply chain, production, finance, business analytics, sales, and marketing. The particular version of MS Dynamics has gone through multiple changes, additions but recently, Microsoft announced that come October 2021, the support for Dynamics AX will end. Stakeholders of many businesses are contemplating upgrading to Dynamics 365 and comparing the costs to hiring a dedicated MS Dynamics 365 Solution Provider or an ERP technology partner to provide extended functional and technical support.

Microsoft has also announced that the mainstream support till October 2021 will include the following aspects such as:

  • Security patches, components, and fixes (if any)
  • Support with regards to design and customizations
  • Troubleshooting
  • Regulatory updates

But, post-October, all security updates and warranty claims regarding Dynamics AX R3 will become void, and hence the ERP managers and business owners will have to decide whether they want to transition to MS Dynamics 365 or continue using the unsupported ERP. ITCube has extensive experience in providing 360-degree support to businesses running on Dynamics AX 2009 and 2012 with large size customers spread across the world trusting ITCube with functional and technical expertise.

Understandably, many companies that have established a strong base of their operations based on the Dynamics AX solution will be hesitant to the sudden upgrade or migration to the latest D365 version of the ERP. The most important question that stakeholders need to answer is whether they expect their current ERP solution to successfully handle the future requirements of the business. The comprehensive suite of MS Dynamics 365 Managed Services will ensure that the business grows rapidly and collaboration between key departments is seamless.

Common Concerns about Migration from MS Dynamics AX to Dynamics 365

  • Data Security
  • Costly and time-intensive migration process
  • Cost to customize
  • Licensing transition (pay per user model)
  • Microsoft cloud capabilities
  • Additional on-premise hardware upgrades

Fast-tracking the digital transformation of the business will only be facilitated by leveraging a multi-faceted and powerful ERP solution that aims to solve business process hurdles with minimum configurations. Dynamics 365 Integration Services allow the users to swiftly integrate the ERP with other business applications, thus elevating the collaborative efforts and gain a comprehensive grip on key Finance and Operations processes of the business.

Top Benefits of Migrating from MS Dynamics AX to Microsoft Dynamics 365

  1. Future Ready

    Migrating to MS Dynamics 365 will mean that this will be the last big ERP upgrade you will need, thereby preparing your organization to easily tackle future requirements and business needs.

  2. Modernize

    With the latest MS Dynamics 365 Development Solution, you will get the best opportunities to redesign, innovate and modernize the critical business processes and align them to achieve faster Return on Investment (ROI).

  3. Comprehensive Features

    Leveraging MS Dynamics 365, will empower the stakeholders with a feature-packed ERP and the most customizable version at all times.

  4. Business Intelligence

    Make intelligent business decisions quicker leveraging integrated real-time analytics with Power BI, Artificial Intelligence (AI), and Machine Learning (ML).

  5. Uninterrupted Access

    Leverage the flexibility of the cloud to be able to work from anywhere on any device and be able to grow and scale up on the fly

Why Choose ITCube as Your MS Dynamics Implementation and Support Partner?

With ITCube as your MS Dynamics 365 Migration and Support partner, you will get access to some of the most experienced technical and functional consultants that understand the complexities of any business and provide innovative solutions that improve processes and productivity.

  1. Multidomain Expertise

    ITCube’s MS Dynamics team has successfully deployed complex ERP solutions to our customers in different domains such as Public Utility, Manufacturing, Sports, Financial Services, Oil & Gas. Whether it is Dynamics AX Development Solution or Migration to D365, our experts work closely with the business stakeholders to provide comprehensive onsite and offsite service.

  2. Cost-effective Staff Augmentation

    Our ERP team has strength in numbers and for the past decade, we have been offering staff augmentation for our customers that need MS Dynamics 365 experts to handle different challenges and business requirements. Our team acts as an extended arm of your team to provide continuous onsite and offsite support. Our staff augmentation offers our clients a dedicated team that will empower your organization. ITCube would be happy to provide you with L1, L2, and L3 support for any of your Dynamics 365 needs

ITCube MS Dynamics AX and Dynamics 365 Successes

  • Implement a full ERP system (finance, HR, operations) for a State Government at 56 locations leading to enhanced productivity and cost-saving.
  • Helped a Middle Eastern Football Association gain a 360º view of all the staff by implementing a dynamic finance & HR ERP system.
  • Empowered a Middle East-based Security Service provider to achieve operational efficiency, and comprehensive collaboration and execution of their finance and human resource management.

If you are looking for an MS Dynamics 365 Development Solution partner with an excellent record of successfully providing Dynamics migration and support; contact ITCube today and book a free consultation with our ERP team by emailing us at

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